How to take the 2019 Customer Survey:
Congrats! You are 5 minutes away from being entered in a raffle to win one of five $500 CDs! You should have received an email on July 8 from southern@testbanksouthern.aceone.io with a link to take a survey.
1.
Please check the inbox of the email we have on file for your personal account.
2.
Not in your inbox? Please check your junk or spam mail folder.
3.
Still can’t find it?
You can change your email address yourself within Online Banking.
Here’s how to change your personal information.
Once you have changed your email, you will a receive an email by the next Monday or Tuesday. The dates survey emails are sent are:
July 9, 2019
July 16, 2019
July 23, 2019
4.
Don’t have access to Online Banking?
Please call Customer Care at (800) 789-4328.
Customer Care is open Monday – Friday 8:30 am to 5:00 pm, excluding holidays.
They will be able to change your email in our system, and/or troubleshoot any issues.
Once you have changed your email, you will a receive an email by the next Monday or Tuesday. The dates survey emails are sent are:
July 9, 2019
July 16, 2019
July 23, 2019